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January 18, 2017

Why Jackson Stops & Staff?

Filed under: Latest News — Tags: , , , , , — JSS London @ 11:45 am

Margaret Heath, Property Manager

Margaret Heath, Property Manager

Our Property Manager, Margaret Heath, takes a personal look at why she believes Jackson-Stops & Staff offers the best service to clients

Choosing an estate agency to sell, let and/or manage your property can be a daunting task. There are so many choices out there, with most agencies claiming to be the cheapest and the best, that the decision can feel fairly overwhelming.

The value of service

As a client-focused company that values the quality of service we provide above all other areas of the business, we cannot always claim to be the cheapest agency (though we are certainly not the most expensive, either); however, I can honestly say I personally believe that we are the best!

My role is within the established Property Management department of Jackson-Stops & Staff, based in Wimbledon. I work as part of a great team and we all complement each other brilliantly. I feel we go above and beyond the call of duty when dealing with our portfolio of properties because we feel emotionally attached to them, rather like a child who needs constant nurturing and attention. We all work within the same office, which means we can help and support one another easily – like parents swapping tips on how to get their children to sleep peacefully! Additionally, we are all entrusted with a sensibly-sized portfolio of properties to manage, which allows us to give each ‘child’ the attention it deserves.

It’s all about teamwork

We work very closely with our Lettings colleagues in offices across south west and central London, who are passionate about what they do and work hard to deliver a truly amazing, personal service. It’s their job to demonstrate that your valued property will be looked after from start to finish and I believe that they do an exceptional job for their Clients.

There are also sad times too, when we sometimes have to pass the responsibility of one of our brood over to our wonderful Sales department, who are experts in finding a new loving family for our Landlords’ most important assets. However, we always seek to help our Clients with their changing property requirements and we are proud of how many long-term relationships we have built over the years.

Please do get in touch to find out how we can help with Letting, Managing or Selling your property, we would love to help.

January 2, 2017

Our Weybridge Senior Sales Negotiator, Sean Thomas, discusses why his New Year’s resolution is to obtain a professional RICS qualification

Filed under: Latest News — Tags: , , — JSS London @ 12:12 pm

Sean Thomas Sales Negotiator

Sean Thomas
Senior Sales Negotiator

I have always really enjoyed my job. In a nutshell, it comes down to working with a great team, meeting new people and trying to secure amazing houses for them – and often their families – to enjoy. It’s always incredibly rewarding to receive the call from a solicitor confirming that it’s time to hand over a set of keys to a new buyer, particularly when you know they absolutely love the property and it’s the beginning of a new and exciting chapter for them. I find the work/life balance of my job great as well; I don’t like to be sat behind a desk all day and I’m fortunate that I am often out and about within the local community. That said, I do appreciate my desk and our excellent office coffee machine when it’s freezing cold and pouring with rain outside. I am lucky enough to live locally, just a short distance from the train station, in fact. I do feel fortunate whenever I spy a rather weary bunch of London commuters wending their way home from a long day in the Capital. Living close to the office gives me a real understanding of all that the area has to offer and I fully appreciate why people are so keen to move into this area – one of those reasons being the great commuter links to London, I will admit!

I’ve always enjoyed trying to improve myself as a person, which is why I like to try my hand at a variety of new hobbies (some of which have been rather short lived), but I like to feel I’m always learning new things. This year I’ve learnt to shoot (Clays) and build computers; I’ve even had flying lessons, which was a fantastic experience and made me realise how much I enjoy learning new skills. In the coming year I want to focus on taking the next steps in my career, which is why I have decided to expand my professional skills and knowledge in a more structured way.

Having spent six years as a Sales Negotiator and progressed to Senior Sales Negotiator, I’m not wishing to progress into management positions and am now looking for a way to take my role forward in a slightly less conventional capacity. Our Weybridge office is home to one our RICS qualified Surveyors, Hugo Stuttaford MA MSc BSc MRICS, Director of Residential Development; like me, Hugo splits his time between working in the office and being out and about with Clients, undertaking a wide spectrum of tasks on any given day. The variety of Hugo’s role appeals to me and it made me take a look into surveying more seriously. After doing some research, I feel now that obtaining RICS status seems to be like earning your professional badge of honour, granting access through many doors if one wishes to move into other areas of the property industry. Perhaps one day I would like to become a professional Valuer or a Residential Surveyor; perhaps I would like to help Developers with their new build schemes, or work on Lease Extensions or Party Wall Agreements. The possibilities seem endless at this point in time, and not just in the UK; a RICS qualification is respected all over the world.

On the other hand, I may decide not to move into any of these roles. I may choose to continue doing what I love doing at the moment – continuing to help Clients find the house of their dreams, but happy in the knowledge that I will be be able to offer the expertise and professional insight that comes from being RICS qualified.

Wish me luck…and watch this space!

Sean Thomas
Senior Sales Negotiator, Weybridge

December 28, 2016

“Do you want to build a snowman?”

Filed under: Latest News — Tags: , , , — JSS London @ 1:39 pm

snow-161423_1280Raymond Briggs, the author perhaps best known for his wonderful Christmas story, The Snowman, was born in Wimbledon in 1934.  He attended the Wimbledon School of Art  from 1949 to 1953.  The Snowman book was entirely wordless and illustrated beautifully with pencil crayons.  It was adapted as an animated cartoon in 1982 and, incredibly, it has since been shown every year, with the exception of 1984, on British television.

Somerset House

Somerset House

If building snowmen is your passion then we have the perfect property for you!  Set in the prestigious Oakfield Estate in Wimbledon Village and located on the same road as the All England Lawn Tennis Club, this two bedroom apartment is surrounded by approximately five acres of landscaped communal gardens, which originally formed part of Wimbledon Park.

Lancelot Capability Brown was commissioned to landscape Wimbledon Park in 1768, so it’s likely that many of the Estate’s magnificent old trees were planted by him.

Jackson-Stops & Staff, Wimbledon, have enjoyed considerable success in selling no less than seven apartments in the Oakfield Estate in the last two years.  Please visit our office in Church Road and we’ll be delighted to show you around the stunning apartment in this much sought after location.

All we need now is a white Christmas season, for you to build your very own snowman!


December 23, 2016

London at its festive finest!

Filed under: Latest News — Tags: , , , — JSS London @ 9:07 am

We have just taken on a beautiful apartment on iconic Old Bond Street where the Christmas lights are currently in all their festive glory!

The property is located just a short distance from the wonderful, world-renowned The Royal Arcade on Old Bond Street, which was constructed in 1879 and leads onto the fabulous Albemarle Street. Interestingly, it is the Capital’s oldest purpose-built shopping arcade…this was here long before the days of Westfield over in West London, and perfect for a spot of Christmas shopping at its very best.

Specialist shops include the beautiful perfumery Ormonde Jayne  and the delicious delights of chocolatier, Charbonnel et Walker.  Please do get in touch with our Mayfair Lettings department, we would be delighted to help.

img_9336 img_9340 img_9339


December 21, 2016

Have you thought about Short Lets?

Filed under: Latest News — Tags: , , , — JSS London @ 9:58 am

house-1407562_1920Our dedicated Short Let department specialises in offering short-term rental properties and serviced apartments to the corporate and private sector alike. Our coverage extends across the City, the West End, south west and central London, as well as Weybridge, Surrey and the surrounding areas of Elmbridge. We work in association with a number of short-term rental providers to offer a wider range of properties that extend beyond our office network.

How a Short Let benefits you, as Landlord:

  • A short let generates a greater return on rental income than a longer term let;
  • A short let can generate a regular rental income to those Landlords living in an area that plays host to high-profile events, such as Wimbledon Tennis or international Rugby tournaments;
  • A short let allows Clients who spend part of their year abroad to generate a rental income whilst being away and to keep their property occupied, which can enhance security;
  • Payments are generally made upfront together with the deposit.

To find out more about our Short Let department, please click here.

December 20, 2016

The ghost of Christmas past…

Filed under: Latest News — Tags: , , — JSS London @ 1:02 pm


A Christmas Carol, by Charles Dickens

A Christmas Carol by Charles Dickens is without doubt one of the nation’s favourite festive stories. Set in Victorian London, barely a year goes by when the story is not recounted in some form or another, either on our TV screens or played out to theatres across the country.

But did you know that Charles Dickens sent four of his seven sons to school in Wimbledon Village?

If you are looking for a beautiful property for your own family this Christmas, we have the perfect property for you. It may not be Victorian, but this delightful detached Edwardian family home in Wimbledon Village offers charm and a wealth of period features; perfect, in fact, for snuggling in front of the fire and reading one of Mr Dickens’s classic novels.


Detached Edwardian family home


Wimbledon Village has attracted many celebrities to the area over the years; previous residents include Martin Clunes and Lord Horatio Nelson!

Why not pop in to visit our team in Wimbledon Village, we’d be delighted to show you a range of beautiful properties we have available to buy or rent in and around the local area. We’re sure you will love the relaxed atmosphere and the many delights of the Village that first attracted Dickens all those years ago.

December 19, 2016

Strictly provides all the right moves!

Filed under: Latest News — Tags: , , , , — JSS London @ 12:58 pm

dancing-929818_1920This weekend saw the sparkling finale of Strictly Come Dancing on our television screens – a race, or rather, a quick step, between Danny Mac, Ore Oduba and Louise Redknapp. The hot-footed winner, Ore, was the dancer who lifted the coveted Glitterball Trophy and described his win afterwards as being the ‘most unexpected moment of my life’.

Has the hard work of the contestants left you feeling inspired to learn the difference between the Rumba and the American Smooth? Wanting to dance the Maypole or the triple step?

If so, why not enquire at Kelly’s Dance Studios on Park Road in Hampton Wick, located nearby to our Teddington office on the High Street. The Studios were established 35 years ago and provide the opportunity to take your first steps in many different dance styles.


Detached House to rent Park Road

Our Teddington Lettings team is currently marketing a wonderful seven bedroom house on Park Road,  just a few short (dance) steps from the Studio. The property was originally formed of two dwellings and now boasts c.4,400 sq ft of accommodation. With a reception room measuring c.40ft by c.23ft you could transform it into your very own private dance space.

The property enjoys a wonderfully creative past and previous residents have included Joan Armatrading, the legendary, three times Grammy nominated British singer and songwriter.

Why not waltz on down to our Jackson-Stops & Staff Teddington Team, we would be delighted to quick step you over to the property in double time.


December 15, 2016

Taking your first steps as a Landlord…

Filed under: Latest News — Tags: , , , , , , — JSS London @ 10:03 am

hand-376212_1920If you’re now a seasoned property investor it might seem a long time since you took those significant first steps to becoming a Landlord. If you are just starting out, here are some important points to consider at the beginning of your journey.

  1. One of the most important things to consider is whether or not you plan to manage all aspects of the tenancy yourself, or simply hand things over to us to take care of instead. Our dedicated and highly experienced Property Management Department is here to help at every stage; here’s a checklist of things to consider:

Your own Property Management Checklist

  • Sign and return Terms of Business
  • Organise an Energy Performance Certificate
  • Arrange a Gas Safety Certificate
  • Make sure all electric appliances and installations are safe and compliant
  • Provide manuals of all appliances to tenants
  • Arrange any pre-tenancy works
  • Purchase items requested by tenants
  • Book a professional clean
  • Arrange for extra sets of keys
  • Source an inventory company, book the inventory and check-in appointments
  • Open utility accounts for the property
  • Send rent demands when necessary
  • Check rent is paid on time
  • Chase unpaid rent
  • Arrange day-to-day maintenance and repairs
  • Arrange for access for contractors via tenants when works are required; attend when necessary
  • Arrange payment of contractor invoices
  • Retain invoices for tax purposes
  • Visit the property regular
  • Be on call 24/7 to deal with any emergency
  • Deal with any insurance claims
  • Send all statements to accountants
  • Arrange payment of all service charges, if applicable
  • Pay all Insurance Premiums for building and contents insurance
  • Work with third parties such as building managers or party wall surveyors
  • Book an end-of-tenancy inventory check-out
  • Close all utility accounts
  • Put together a deposit claim and negotiate deductions with tenant directly
  • Carry out necessary works at the end of the tenancy
  • Replace missing or damaged items ahead of the new tenancy

The alternative Jackson-Stops & Staff Property Management checklist:

  • Instruct Jackson-Stops & Staff to manage your property/properties
  • Sign and return our Terms of Business
  • Fill out and return our Client Information Form
  • Give us manuals of all the appliances at the property

…then sit back, relax and let us take care of the rest.

  1. Are you legally and legislatively compliant? Keeping abreast of all the recent legislative changes within the private rental sector is becoming increasingly time-consuming. However, it’s extremely important that new Landlords remain fully up to speed with all aspects of health and safety legislation that they are ultimately responsible for. This includes, but is not limited to, being compliant with gas, electrical and fire regulations; you will need to provide an Energy Performance Certificate (EPC) for your rental property and you must provide Tenancy Deposit Protection for your tenant. You must comply with Right to Rent, which means it is your responsibility, as Landlord, to ensure that any tenant renting your property is legally allowed to rent property in the UK. We are always here to provide information and support to you and to guide you through all the legal and legislative aspects of becoming a Landlord.
  2. Let your mortgage provider know that you are letting out the property
  3. If you are an investment landlord you are likely to have secured a specific buy-to-let mortgage product for your property; however, if you are an ‘accidental’ landlord, your lender will need to know that you are not the person living in the rental property and must be advised that it is being let out. This point is generally contained within your mortgage company’s terms and conditions and you would be at risk of being penalised by them if you do not make them aware of the property’s rental status.

Energy Performance Certificate

Make sure you have the right insurance

  1. You will need to make sure that you have specific Landlord Insurance in place before your tenant moves into your rental property. This is likely to cost more than your standard household insurance but will protect you and your property in the event of accidents and/or damage occurring.
  2. Be aware of the tax implications of renting out property You might have to pay a percentage of tax on the rental income you receive and it makes sense to set a proportion of your income aside each month in anticipation of your tax bill. There might be certain aspects of your rental income that you can offset and a tax or financial advisor can provide further details about this. If you would like more information, please get in touch with Private Finance, our associated Financial Advisors.

What rental income can you expect from your property?

Make sure you spend time looking into the rental yield you are likely to achieve on your tenanted property. Get in touch with your local Jackson-Stops & Staff team to arrange a visit to your property; they will be able to offer excellent advice based on their years of experience of letting comparable properties in the local area. It’s also worth visiting some of the main property portals, such as rightmove.co.uk and OnTheMarket.com to give you further examples of properties for rent that are similar to your own.

And finally…

Remember we are here to answer all your questions and help guide you through every stage of the rental process.

November 23, 2016

Jackson-Stops & Staff comments on the Autumn Statement

Filed under: Latest News — Tags: , , — JSS London @ 2:37 pm

Nicholas Leeming - BW

Nicholas Leeming, Chairman

Nick Leeming, Chairman at Jackson-Stops & Staff, comments: “Today’s Autumn Statement announcement was good news for the new homes sector, with the Government showing that they are now prioritising housing for those who need it most with huge funding boosts given to support the building of more new homes.

“The statement didn’t go far enough however and it was disappointing that there was no reform to stamp duty, despite industrywide concerns, with our recent research showing a 14% reduction in housing transactions year on year and a £400 million shortfall in stamp duty revenue from residential property transactions against predicted revenue this financial year. A cut in current prohibitive stamp duty levels would get the market moving at all levels and give welcome relief to first-time buyers, who are having to grapple with a multitude of costs including saving for a deposit. This reform would have resulted in a chain reaction up the housing ladder, spurring current home owners to take their next step and freeing up housing suitable for first-time buyers and second steppers.

“While the announcement of the abolishment of lettings fees appears to be good news for renters, experience shows that any savings to the tenant will likely be passed on to the landlord who in turn could then pass them back on to the tenant through increased rent as they seek to cover their costs. This legislation is short sighted and is yet a further challenge to landlords who have faced a barrage of increased costs over recent months, including the additional 3% SDLT levied when they purchase a rental property and also the abolishment of mortgage interest rate relief which is set to commence in April next year.

“Although the ban on lettings fees still requires a Government consultation before it is implemented, its impact on the UK housing market could be far reaching. Affordability issues which surround purchasing homes means that for many, the only option is to rent. We’ve seen a consistent reduction in the number of landlords buying investment properties since April this year which means that fewer rental properties are now coming on to the market to serve the growing rental population. A better solution would have been to create a more competitive fee environment and ensuring that landlords are not further discouraged from the market.”

“We look forward to seeing further measures announced in the upcoming Housing White Paper in a few weeks’ time.”

November 4, 2016

‘There is more to life than simply increasing its speed’ – Mahatma Gandhi

Filed under: Latest News — Tags: , , , — JSS London @ 2:27 pm

antiqued-image-1036665_1920This Sunday,6th November, the road leading from Mayfair to Brighton will be awash with 650 fabulous veteran cars, all participating in the annual Bonhams London to Brighton Veteran Car Run. Motoring enthusiasts will begin their journeys early on from London’s Hyde Park and continue their sixty-mile adventure through south London and Surrey, eventually completing the route in Brighton.

Speed is not the main objective of this wonderful spectacle; instead it’s more about enthusiasts enjoying the motoring experience – and, of course, attempting to complete the course with their beloved vehicles still in one piece.

If you are planning to attend an exciting fireworks display the night before, this would be the perfect way to slow down the pace and enjoy a wonderful day out with all the family.

Established in 1910, we at Jackson-Stops & Staff consider ourselves to be experienced veterans within the property industry, combining traditional values with modern technology and forward thinking ideas in today’s changing market.

If you are lucky enough to own your own pride and joy in the form of a veteran car, or simply just in need of some extra storage for the bikes, we have a number of properties with garages to rent or sell; these range from grand period properties through to 1970’s apartments…something for everybody. Do get in touch with your local office to find out more.

Jackson-Stops & Staff: a well-established company with a fine vintage of properties

November 3, 2016

Proud to Remember

Filed under: Latest News — Tags: , , — JSS London @ 4:59 pm

rob-and-nickWe wanted to share this photograph, which was taken just outside City Thameslink station earlier on today.

The image is of our very own Sub-Lieutenant Robert Butterworth RNR, collecting from his father Nicholas, Chief Executive of Jackson-Stops & Staff; Robert was taking part in London Poppy Day where 2000 volunteers, including members of the Armed Forces, were deployed across Central London, with the aim of raising £1 million for The Royal British Legion’s Poppy Day Appeal 2016.

You can make your own donation to this hugely worthwhile cause by clicking here

Proud sponsors of the 2016 WhatHouse? Awards

whathouse_awards_sponsor_logo_mediumOur Jackson-Stops & Staff Residential Development team is extremely proud to be sponsoring this year’s highly prestigious WhatHouse? Awards, which are taking place on 18th November at the Grosvenor House Hotel in London’s Park Lane.

The Awards are widely regarded as being the ‘Oscars of the housebuilding industry’ and provide a glittering showcase of the very best on offer within this competitive arena. Gold, Silver and Bronze awards will be presented across a total of twenty different categories, in front of a 1700-strong audience and will culminate in the announcement of the highly coveted Housebuilder of the Year award.

The event will begin with a champagne reception in the Ballroom at midday, followed by lunch and the Awards presentation and, finally, plenty of mingling and dancing into the evening. Members of our Residential Development team will be there on the what-houseday and look forward to keeping you fully updated with events as they unfold, including backstage photos with the yet-to-be-announced famous host…watch this space!

Please do get in touch with the team @jssnewhomes if you’re attending on the day, they would be delighted to see you there.  #WhatHouseAwards


October 12, 2016

Secrets, Gossip and Intrigue in Belgravia…

Filed under: Latest News — Tags: , , , , — JSS London @ 3:31 pm


Georgina Clarke, Director, Pimlico Lettings

Our wonderful Pimlico & Westminster Lettings Director, Georgina Clarke, is so passionate about the area in which she works that she likes to read up about its history during her spare time. Georgina recently enjoyed the novel ‘Belgravia’ by Julian Fellowes, of Downton Abbey fame. The book, which was released episode by episode, is set in 1840’s Belgravia, a time when Thomas Cubitt’s London architecture was on the rise. Cubitt, of course, is famed for the stunning white stucco buildings that grace Pimlico and which remain so enduringly popular with local residents to this day.



To whet your appetite for the book, which Georgina thoroughly enjoyed, here is the synopsis given on the  website:


It’s the eve of the Battle of Waterloo, 15th June 1815. The Duchess of Richmond throws a magnificent ball in Brussels for the Duke of Wellington.

The guests include James and Anne Trenchard, who have made their money in trade.  Their beautiful daughter Sophia has caught the eye of Edmund Bellasis, the son and heir of one of Britain’s most prominent families.jss-pimlico-location-shots-001

Twenty-five years later, when the two families are settled in the newly developed area of Belgravia, the events of the ball still resonate.

Because behind Belgravia’s magnificent doors is a world of secrets, gossip and intrigue…’’

Georgina and her team have a variety of architecturally-styled properties to rent from their Pimlico office on Sussex Street. Do get in touch to discuss your requirements, they would be delighted to help.

September 26, 2016

You’re in safe hands with us

Filed under: Latest News — JSS London @ 12:10 pm

youre-in-safe-hands-tenant-email-article-and-blogWhen you register with our Lettings teams across the Jackson-Stops & Staff London and Surrey network you can rest assured that you’re in safe hands. Our experienced staff are trained regularly and kept fully updated on the latest regulations and best practices within the industry.

We pride ourselves on providing a professional, personal service to our tenants that goes the extra mile, taking time to understand those important individual requirements and preferences when searching for a rental property. Our offices market a range of stunning properties on behalf of our landlords, which range from contemporary, centrally-located studio apartments through to substantial family houses with beautiful gardens. Our tenants range from single, professionals in search of convenient transport links and great local nightlife through to families looking to rent within catchment of specified well-regarded schools; rest assured, we have plenty experience of helping tenants who are at all stages of life.

Once you have registered your details with us, you will begin to receive emails or phone calls about suitable properties we are marketing that match your criteria. It’s important that you let us know if your search requirements change at any time during your search so we can update your records and be sure to send you details of all suitable properties we are marketing on behalf of our landlords.

We understand that there’s a lot to think about when looking for a new home and we will make sure you are given as many opportunities as possible to view a range of suitable properties. A member of our local lettings team will accompany you on the viewing and will be able to answer any questions you may have; if they are unable to answer your query at the time, they will act as your liaison with the landlord and get back to you as soon as possible. Our teams are very familiar with the areas in which they work and will happily answer any questions regarding transport, schools, nightlife, shopping amenities and so on.

If you find a property and would like to make an offer, please ask us any questions at any stage, we are here to help make the rental process as simple for you as possible. Here’s what some of our tenants have said about us:





September 22, 2016

The arrival of autumn: our top ten tips for maintaining your rental property during the cooler months

Filed under: Latest News — Tags: , , , — JSS London @ 2:15 pm


Autumn in the Park

There are a number of warning signs before maintenance issues become expensive and difficult to repair. Take a look through the guide below to make sure you know the signs to look for in order to prevent a small issue becoming a bigger, expensive problem:

  1. During the cooler months, it’s important to have the heating on for at least an hour in the morning and an hour in the evening, even if you are away on holiday somewhere warmer and more exotic. Some people keep their heating on in the background at around 15 degrees at all times, as this keeps warmer water flowing through the pipes. Doing this prevents the pipes from freezing and therefore limits the risk of major leaks.
  2. If you find that your radiators only heat half way up, bleed them with a standard key that you can purchase from most DIY shops. This will eliminate the air in your heating system and will ensure that your radiators heat all the way to the top. This will help maximise the efficiency of your system and help keep those toes toasty. There are a number of guides on the internet on how to bleed radiators.
  3. Be sure to keep your property’s gutters clear. During the autumn/winter months, it is likely that leaves and debris will clog your gutters and potentially causing leaks due to over-spillage. If you notice a blocked gutter and it is difficult to reach, be sure to bring this to your Landlord’s or Property Manager’s attention as quickly as possible.
  4. A combination of cold weather outside and a warm property inside is more likely to cause condensation-related issues. To avoid damage from this, try to dry any surfaces that have become wet overnight such as windows, sills, kitchen worktops and so on. To help further, try opening a couple of windows for at least 15 minutes in the morning and 15 minutes in the evening (this is not ideal on a bitterly cold winter’s morning but just a quick blast of fresh air does help). The open windows should be opposite sides of the property and preferably opposite sides of their respective rooms. Don’t forget to close the windows when you leave the property for security purposes.
  5. Always try to use your extractor fans when cooking, using your bath or shower. If you do not have an extractor fan, try opening a window slightly for the duration of use and for 20 minutes after use. At the same time, make sure the door of the kitchen or bathroom is closed to prevent steam filtering through the rest of the property. It is always a good idea to cook with the saucepan lids on to keep steam to a minimum.
  6. Try to avoid drying your clothes on radiators, which can also cause unwanted steam.
  7. When using the sink or bath, firstly run the cold tap and then slowly introduce the hot tap. This will significantly reduce the occurrence of steam.
  8. Avoid blocking ventilation systems, airbricks or trickle ventilation, as this is likely to cause unwanted damp patches throughout the property.
  9. If you do find yourself with mould growth in the property, manage this by wiping it down with a bleach-based cleaning product until the source of the issue can be rectified. Products are available from most supermarkets or DIY shops. If you need assistance to rectify the cause, please report this to your Landlord or Property Manager as soon as possible.
  10. To prevent flooding, clear any debris surrounding the property and any near-ground windows or patio doors e.g. leaves or snow. If you notice a rainwater drain not draining quickly enough, it is best to get this cleared before the wet winter months, as it will only worsen if left to its own devices. If you need assistance with this please contact your Landlord or Property Manager as soon as possible. If preventative measures have been taken and there is still a threat of flood, it is a good idea to move valuable items to the higher floors of your property.

If there are any other aspects of caring for your rental property that you would like advice about, please do get in touch with our dedicated Property Management Department at Jackson-Stops & Staff, we are here to help.


September 21, 2016

Our Richmond Branch wins best UK Estate Agent Award

Filed under: Latest News — Tags: , , , — JSS London @ 1:21 pm

Oliver Griffiths, Philip Harrison & Martin Roberts

Oliver Griffiths, Philip Harrison & Martin Roberts

We are delighted to share the news that our Richmond office won the title of Best UK Estate Agent at this year’s highly competitive British Property Awards. This follows on from the team’s recent win in the category for Best Agent in the Royal Borough of Richmond upon Thames. The office’s success was announced at a lavish regional and national award ceremony in central London, a black-tie affair presented by Martin Roberts from the popular television programme, Homes Under The Hammer.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service they provide against the service provided by their local, as well as regional and national, competition. Our Richmond office proved that they always go that extra mile and are committed to providing the highest standards of client service.

Oliver Griffiths, Sales Manager

Oliver Griffiths, Sales Manager

Philip Harrison, Assistant Sales Manager

Philip Harrison, Assistant Sales Manager

Oliver Griffiths, our Richmond Sales Manager, and Philip Harrison, our Richmond Assistant Sales Manager, were ‘mystery shopped’ by the awards’ team against a set of twenty-five criteria to obtain a balanced overview of their client service levels at every stage of the sales process. The judging criteria was both comprehensive and detailed, exploring different mediums, scenarios and time periods to ensure that agents had been rigorously and fairly judged.

Oliver Griffiths and Philip Harrison

Oliver Griffiths and Philip Harrison

Speaking after the win, Oliver said he was ‘absolutely delighted that all the hard work has been recognised in this way. We consider it a great privilege to work in a town as wonderful as Richmond and we always work as hard as possible to achieve the best results possible for our Clients. Philip and I have many years of local property experience and we just love doing what we do. We are absolutely thrilled.’

If you are considering your next move in the Richmond area, do get in touch to see how Oliver and Philip can achieve success with your property sale, they would be delighted to be of service.

September 17, 2016

London throws its doors open to the public once again

Filed under: Latest News — JSS London @ 10:16 am

It’s that time of year again, the weekend when inquisitive Londoners get to sneak a peek beyond the doors of some of the most beautiful spaces and architecturally important buildings in the capital. London Open House has once again given us the opportunity to explore 750 buildings and open areas in more detail than we would usually be afforded.

In essence, Open House is more about people and their stories than the buildings and places themselves. For this one weekend of the year, you can be one of the 250,000 annual visitors who takes time out to explore a wide range of hidden gems

Close by to our Jackson-Stops & Staff Teddington office, Garrick’s Temple and Sir Richard Burton’s Mausoleum are available to view; on a slightly larger scale, 147 Fairfax Road is opening its doors as an example of a contemporary family home. If you’re looking for something on an altogether larger scale, Langdon Downs Centre and Hampton Court Palace gardens will be available to visit, too. In essence, something for everyone


Garricks Villa, Hampton Court

Our team at Jackson-Stops & Staff is passionate about London architecture and buildings of local interest. We also sell and rent properties close by to these stunning spaces. If you’re left feeling inspired by Garrick’s Temple, why not arrange to view this stunning apartment, set within Garrick’s Villa, located opposite the Temple itself.

If the grandeur of Hampton Court Palace leaves you wanting more, why not rent this stunning apartment overlooking Bushy Park, situated adjacent to Hampton Court gardens.
People, Property, Places…do get in touch with your local Teddington team, they would be delighted to help with all your property requirements.

September 16, 2016

Handcrafted near Hampton Court

Filed under: Latest News — JSS London @ 1:31 pm

V&A's Inspired by exhibition

V&A’s Inspired by exhibition

Now that the summer appears to have come to a rather sudden, soggy end, it feels like the perfect time of year to begin thinking about different ways to fill the colder, darker evenings at home…in a nutshell, fewer BBQs, more home crafting!

Why not pop along this weekend to Kirsty Allsopp’s Handmade Show, which is taking place opposite the wonderful, historic Hampton Court Palace.

The show provides a perfect showcase for a host of craft designers and also gives you the opportunity to try your hand at new arts and crafts techniques.  The show is always a wonderful source of inspiration for young and old alike and could be the start of a lifelong hobby! Click here for further details about the event.

If Kirsty’s show leaves you feeling inspired, then there are many adult college courses starting next week in and around the Teddington area, which offer courses ranging from ceramics to jewellery making. Click here for further details.


House for sale Church Road, Teddington, TW11

If you’re looking for a bespoke, carefully crafted, individual service, or that special place to show off your newly created masterpiece, Jackson-Stops & Staff will happily open all the right doors for you! For some inspiration to get you started, why not pop into our Teddington office on the high street to talk to Mark Birch, Lettings Director, who enjoys sculpting various pieces in his spare time. Mark’s works have been displayed at the V&A’s Inspired by competition; his latest project will be based on the ‘flights of fancy’ theme and will concentrate on birds landing on garden implements, such as spades and rakes.

Our Teddington office is currently marketing a beautiful property for sale with high ceilings, large windows and plenty of natural light – the perfect place to hang your very own masterpiece. Click here for further details or contact the team, they would be delighted to help. 


September 8, 2016

Buy to let of the month

Filed under: Latest News — JSS London @ 9:06 am

If you’re looking to expand your existing portfolio, we have a large number of exciting opportunities across our network of offices. Please do get in touch to find out further details. In the meantime, take a look at our ‘buy to let of the month’ below:

11 Embassy Works6 - CopyEmbassy Works, Vauxhall, SW8 – unexpectedly re-available
This scheme attracted a number of early reservations from investors from Malaysia. However, because of the erosion of the currency advantage they have unexpectedly come back onto the market and offer a great opportunity to invest in a highly convenient, zone 1 location from just £450,000.

As you are no doubt aware, investors often have to reserve early to secure the best apartments, but in this case, some of the best can be purchased right at the point of practical completion. This completely refurbished warehouse used to be the laundry for The Ritz Hotel and the developers have retained a huge amount of the period charm, whilst specifying cutting edge interior design and technology


August 30, 2016

Going for GOLD!

BPA logo

Following on from GB’s spectacular performance at this year’s Rio Olympics, we were absolutely thrilled to learn last week that our Richmond team has won a gold award of their own, too. We are pleased to announce that Oliver Griffiths and Philip Harrison from our Sales team have won in the category for Best Agent in the Royal Borough of Richmond upon Thames, a prestigious title awarded by the British Estate Agency Awards. The pair also finished in the top three agents for West London and now move on to the National Award for Best Office in London and the UK.


Philip Harrison, Assistant Sales Manager

Philip Harrison, Assistant Sales Manager

Oliver Griffiths, Sales Manager

Oliver Griffiths, Sales Manager

Over the last six weeks, the Richmond branch has been ‘mystery shopped’ by judges looking at a variety of areas within our business, which included registering buyers and sellers in the office; dealing with telephone and email enquiries; assessing how property viewings were carried out; dealing with follow-up queries; providing local knowledge of the area and – most importantly to us – judging our levels of client service. Oliver and Philip pride themselves on providing the highest levels of service to their clients at all times and are both delighted to be recognised in this way.

If you are considering your next move in the Richmond area, do get in touch to see how we can help, we would be delighted to be of service.

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