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Estate Agents Jackson-Stops & Staff Lettings department
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Estate Agents Jackson-Stops & Staff
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Estate Agents Jackson-Stops & Staff
Estate Agents Jackson-Stops & Staff
Estate Agents Jackson-Stops & Staff
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Estate Agents Jackson-Stops & Staff
Guide for Tenants
Estate Agents Jackson-Stops & Staff
We hope that we will be able to assist you in the search for rented accommodation. Below are some commonly used terms with a brief explanation, guidelines and definitions of normal practice or phases known in the rental process, plus guidelines once you have become a tenant in a new property:
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Break Clause
Estate Agents Jackson-Stops & Staff
Also known as a notice clause, these are usually after a minimum period of tenancy and are usually mutual to the landlord and tenant. A typical break clause would be 2 months notice after 6 months occupation, breaking therefore at 8 months.
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Council Tax
Estate Agents Jackson-Stops & Staff
This is a charge made by the local council to cover local community costs, such as rubbish collection. The cost is usually paid by the tenant.
Estate Agents Jackson-Stops & Staff
Furnishings
Estate Agents Jackson-Stops & Staff
There is no precise definition as to what constitutes furnished or unfurnished premises. Attention should be paid to what is included at the time of viewing or by establishing a list with the agent. Most properties should as a minimum contain appliances in the kitchen, floor coverings and curtains.
Estate Agents Jackson-Stops & Staff
Gas Safety
Estate Agents Jackson-Stops & Staff
All landlords are by Law required to produce a gas safety record on an annual basis to show that the gas appliances have been inspected and declared safe by a qualified engineer.
Estate Agents Jackson-Stops & Staff
Holding Deposits
Estate Agents Jackson-Stops & Staff
Jackson-Stops & Staff require a deposit, usually equivalent to one week’s rental, to secure the property during the reference stage. Should the application not proceed, Jackson-Stops & Staff are entitled to deduct costs from the holding deposit dependent on how much work they have done to the point at which the application is withdrawn.
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Landlord
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The person(s) or company that have authority to let the property.
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Length of Tenancy
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This is commonly called the ‘Term’ of the tenancy. Most tenancies are of a minimum six months duration or a twelve month with a mutual break clause after six months.
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Negotiation
Estate Agents Jackson-Stops & Staff
Some landlords will be prepared to be flexible on the asking price of properties. This is dependent on a number of factors, such as how long the property has been on the market, or if the tenancy is likely to be of a longer term than usual.
Estate Agents Jackson-Stops & Staff
Option Clause
Estate Agents Jackson-Stops & Staff
If you wish to be secure in the knowledge that you can stay in the property potentially for longer than the initial term, some landlords will consider having an option clause in the tenancy which means that you may unilaterally be able to decide whether to extend into a second or third term.
Estate Agents Jackson-Stops & Staff
Professional Organisations
Estate Agents Jackson-Stops & Staff
JSS belong to a professional body, the Royal Institute of Chartered Surveyors which means that they have to subscribe to a code of practice and that their client accounts are protected and audited each year.
Estate Agents Jackson-Stops & Staff
Taking up References
Estate Agents Jackson-Stops & Staff
Jackson-Stops & Staff will ask all prospective private tenants or company to complete a “MARAS form” an independent one-stop referencing source. The cost for each application will be £25 inc VAT.
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The processing of the references usually takes 48 – 60 hours. Once verification is complete JSS receive one of the following categories in respect of each application:
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CLASS A Applicant considered good for the term of the tenancy.
Estate Agents Jackson-Stops & Staff
CLASS B Applicants references checked and verified as being correct but considered too weak to be offered tenancy without a suitable guarantor.
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CLASS C Applicant considered unsuitable for tenancy.
Estate Agents Jackson-Stops & Staff
Payment of Rent
Estate Agents Jackson-Stops & Staff
The rent is normally paid monthly in advance for individuals, although some landlords may insist on quarterly payments. Regular rent payments made by standing order, should present in the Landlords/or JSS bank account on the date stated in your tenancy agreement.
Estate Agents Jackson-Stops & Staff
Tenancy Deposits
Estate Agents Jackson-Stops & Staff
A deposit, usually equivalent to six weeks rental, is payable at the time of signing the agreement by tenant against any breach of their obligations for the term of the tenancy. Interest is normally paid to the tenant at the end of the tenancy.
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Tenancy Agreement
Estate Agents Jackson-Stops & Staff
This is a legally binding document between the landlord and tenant, which details the obligations placed upon both parties. Also known as a lease or contract.
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Tenant
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The person or company that assumes overall responsibility for the obligations within the tenancy agreement.
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Estate Agents Jackson-Stops & Staff Utilities
Estate Agents Jackson-Stops & Staff
The cost of gas, electricity and telephone are usually borne by the Tenant for the duration of the tenancy. In some cases, costs may be included, for example, in a block of flats where there is a communal heating system. Beware however if the utilities are provided to the property via a sub meter which means that the Landlord can charge a higher rate than normal.
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Please ensure that you contact providers of the services and arrange for accounts to be put into your name from the start of the tenancy.
Estate Agents Jackson-Stops & Staff
Television Licence
Estate Agents Jackson-Stops & Staff
Licence application forms are available from most Post Offices. Failure to obtain a TV Licence may result in a penalty fine.
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Care of Installations & Appliances
Estate Agents Jackson-Stops & Staff
Please take care to correctly use and maintain the installations and appliances provided in your rented property. A property folder should be left in the property with all instruction manuals, to help you understand the operation of the appliances.
Estate Agents Jackson-Stops & Staff
Please bear in mind that you will be responsible for contractors charges to remedy domestic blockages that occur during the tenancy, be sensible in disposal of waste foodstuffs, fat, oil and sanitary products to avoid blockages t the waste outlets of sinks, basins and drains.
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Furniture, Fixtures & Fittings
Estate Agents Jackson-Stops & Staff
Removal of furniture, fixtures and/or fittings is not permitted without the prior written consent from the
Landlord or Managing Agents. In the event you have moved items from one room to another during the tenancy these must be replaced into the original rooms (as stated on the inventory) before the end of the tenancy.
Estate Agents Jackson-Stops & Staff
Property Visits, Viewings & Contractors Access
Estate Agents Jackson-Stops & Staff
From time to time during the term of your tenancy access to the property will be required in order to carry out the routine appointments; property visits, gas/electrical safety checks, boiler service or service of appliances or other installations and conducted viewings of the property - in the last weeks of your tenancy.
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Gardens
Estate Agents Jackson-Stops & Staff
Subject to the terms of the tenancy agreement, you may be responsible for the maintenance of the gardens at the property. Dependent upon the season, garden maintenance includes:
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Regular cutting of grass
Trimming of hedges
Maintaining shrubs and borders
Garden ponds (including pumps or other equipment)
Estate Agents Jackson-Stops & Staff
If you have any concerns regarding the care of the garden, we would be happy to provide details of a local gardening contractor.
Estate Agents Jackson-Stops & Staff
Keeping of Pets
Estate Agents Jackson-Stops & Staff
Unless by prior written agreement, the keeping of any pet is strictly prohibited.
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Insurance
Estate Agents Jackson-Stops & Staff
You are responsible for insuring your personal possessions. It is advisable to take a specialist tenants insurance which will cover accidental damage to the landlord’s possessions as well as covering your contents.
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Decoration
Estate Agents Jackson-Stops & Staff
Changes to internal or external decoration of the property are not permitted, nor are any alterations to the structure of the building permitted.
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Annual Holidays/Extended periods of Absence
Estate Agents Jackson-Stops & Staff
You must inform either the Landlord/Managing Agents if you expect to be away from the property for more than 28 days, failure to do this may invalidate the landlord’s and your insurance cover. In winter months you should take reasonable care to ensure that freezing of pipes and/or water installations does not occur.
Estate Agents Jackson-Stops & Staff
Please do not hesitate to contact Jackson-Stops & Staff for advice and assistance concerning vacant periods, especially in winter months.
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Determination of your tenancy
Estate Agents Jackson-Stops & Staff
Upon the terms agreed at the outset of the tenancy, you should refer to the relevant clauses in your Agreement. Whether you serve notice on the Landlord or the landlord serves notice on you, this must be in writing and in accordance with the agreed notice period.
Estate Agents Jackson-Stops & Staff
On the day that you “check out” of the property, you will be met by an inventory clerk who will verify the Inventory and Schedule of Condition of the property with you. The report produced by the clerk will note details of damages and dilapidations, fair wear and tear and landlords maintenance issues.
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Preparation of your property for the check out
Estate Agents Jackson-Stops & Staff
Please leave the property as you found it, this will include making sure that everything is returned to the places stated in the inventory. This helps the inventory clerk to locate them and ensures that you are not charged for something that the clerk is unable to find.
Estate Agents Jackson-Stops & Staff
Remember to return, in good clean order, any kitchen equipment that you have packed away during the tenancy.
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Obtain an invoice detailing the works addressed by the professional cleaners that you appoint. If you require a recommendation of a cleaner, we would be happy to provide a suitable professional cleaner in your area.
Estate Agents Jackson-Stops & Staff
Arrange for utility meters to be read on the last day of your tenancy and settle final accounts. Arrange for your post to be redirected.

Estate Agents Jackson-Stops & Staff
Estate Agents Jackson-Stops & Staff
Estate Agents Jackson-Stops & Staff