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What the vendors and purchasers say

Thank you so much Jackson-Stops in Shaftesbury, for the wonderful service in selling my house in three weeks, from valuation to offer received. From first contact, the team was extremely efficient and highly professional, but always charming, friendly and reassuring. Their brochure was splendid and their unmistakable experience was evident in the sensible advice, accurate assessment of prospective buyers and patience in dealing with my qualms and queries. All the people in the office, both on the phone and in person were most charming too, and those who handled the viewings were well prepared, considerate and knowledgeable. I would recommend the team without hesitation.
James and his team in Shaftesbury are the "go to" quality agent in the North Dorset area. It was an easy choice for us because Jackson-Stops had done an excellent job for us with a previous, difficult sale in Hampshire. The partnership model fosters a deal-making collaboration, supported by a national brand, but you feel like the entire office is providing a personalised service, with full attention to the getting the job done.
I wish I had approached Jackson-Stops in Shaftesbury about selling my cottage earlier than I did. Why? On my first visit, as on many more occasions, I could not have been more impressed by all the staff, for showing great interest in my property and me the owner. It was always a pleasure to enter the door of Jackson-Stops. Without exception, from the reception to James and Simon, all the staff members were efficient, helpful and so cheerful. Everyone could not have been more friendly, honest and competent. As a result of team work a sale was achieved, which turned my world around. I will always be grateful for the advice, support, professionalism and encouragement I received either by phone or an office visit. I have no doubts in recommending Jackson-Stops Shaftesbury to future sellers.
The Jackson-Stops team were superb from start to finish. They absolutely hit the right balance of professionalism and friendliness and were at all times helpful and quick to address any issues along the way. Last minute hiccups with the sale were handled competently and swiftly and made the whole experience a pleasure. Good customer service is relatively unusual, and truly excellent service is a rare find so thank you to the team and I thoroughly recommend Jackson-Stops.
Nigel Walker (Purchaser)
Sue and I would like to express our appreciation for the manner in which you conducted the sale of the cottage to us. We first saw the house in March and completed in June against a very demanding timetable to get to completion. You gave us excellent support throughout in dealing with issues which arose, and everything was dealt with in a courteous, efficient and timely manner. Many thanks once again. We are delighted with our purchase!
Duncan Prentice (Purchaser)
Having bought a property in need of refurbishment in Shaftesbury, I approached Jackson Stops & Staff for advice. All the help I needed from the best local architects available to me to the best options to enhance the resale value were all generously provided – even though the purchase was from another agent. When the time came to sell therefore, I had no hesitation in placing the property with Jackson Stops & Staff; I was rewarded with an exemplary service and successful sale. I am currently in the process of buying another property from Jackson Stops which is proceeding well.
Diana Catto (Purchaser)
"I am now comfortably and happily settled here in my new home, and I want to thank you and everyone at Jackson Stops for making it possible. Your team was highly efficient, and kindness itself and I was particularly impressed by the care they took to root out and find what I wanted. I saw this house on a Friday afternoon and by the following Monday it was mine, thanks to the swift and clear negotiations by Jackson Stops on my behalf. Many thanks indeed to your delightful team."
Mr and Mrs Tibber (Vendor)
The Shaftesbury office of Jackson-Stops and Staff have sold one property for us and are in the process of selling a second. The service they have given us has been exemplary; highly professional, always courteous and pleasant and nothing is ever too much trouble. We would strongly recommend them as the estate agency to use in this area.
Mr and Mrs Ede (Vendor and Purchaser)
Jackson Stops & Staff provided us with an outstanding service. They sold our house within five days of their directing us to our current home in Shaftesbury. Always thorough, keeping us informed, direct but courteous with a touch of humour thrown in at testing times, they would be our first choice again.
Terry Budd (Vendor)
There are a few things that are key to me for a successful and stress free house sale. These include pricing the property correctly, giving advice on the presentation of the property, keeping you up to date, good marketing, providing feedback and showing a genuine interest in what is going on. The staff at Jackson Stops and Staff in Shaftesbury provided their service with all these qualities combined with friendliness and a sense of humour. I won't hesitate to recommend them.
Fiona Brady (Vendor)
"If you are looking for a professional, efficient , knowledgeable agent in Dorset then you need look no further than James Wilson at Jackson Stops and Staff in Shaftesbury. He knows his job and gets on and does it. I cannot speak highly enough of him and without a moment's hesitation I would warmly recommend him.