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What our clients and customers say

Dear Gavin. We have completed! Who said buying a house was stressful? We would like to thank you and all in the Tunbridge Wells office for making our purchase seamless. Without you and Heather it wouldn't have happened of course and we are so impressed with your expertise and professionalism in what, on paper, was not a "simple" purchase and could have been a nightmare. In the event it was easy. Thank you so much. Kindest regards Pat and Peter Gurr.

Just a note to thank you for your very helpful and professional manner during our recent purchase.

Liz and I were impressed with all the work that you and your team put in. We felt that you were both meticulous and conscientious.

From the outset the interest and attention of your office was outstanding. You kept us fully informed of progress through every stage and your reading of the market through what was never quite a routine process undoubtedly enabled us to obtain the best result.

Thank you to you and your team for all your work towards this sale, we have always been pleased with Jacksons. We sold our Benenden house 7 years ago through Cranbrook office, bought our Devon house through the Exeter office and now this sale through TW! Thank you for making the sale go so smoothly.

I wanted to drop you a quick line to thank you for all your help from start to finish with the sale of my house. I would very much like to thank you and your team for the huge effort you went to for the sale of my property. It certainly was not the easiest of sales and you persevered and went way beyond the call of duty to gain a very pleasing end result. I have and will continue to recommend you in the future.

We were thrilled to receive the print of Little Paddock. It is beautiful and we will get it framed as soon as we can! We were very happy with the professional service we received and would have no hesitation to recommend you.

As promised my wife and I discussed the appointment of an agent to sell our house yesterday evening and I am pleased to advise that we have chosen you. I thought you might like feedback as to why. Your brand image is strong, particularly so with our type of semi-rural property, but as importantly, you arranged a meeting within 48 hours of being contacted, you turned up on time, your paperwork turned up the following day after our meeting, you followed up the paperwork on the same day to make sure it arrived and you were prepared to negotiate on fees.

To you and your colleagues at Jackson-Stops, Tunbridge Wells, thank you, thank you, thank you! That's one each for the three offers of the full asking price that you achieved for us in such a short time. As you were aware, Hill House had been marketed with a "local" agent for over 18 months and although three offers were accepted during that time, none came to fruition. Looking back, it is now quite obvious to Jane and myself that the attention to detail and sheer professional attitude of you and your team was what was required. Indeed, the final offer exceeded the asking price by £20,000 much to our delight, making our decision to change agents the right one. We would not hesitate to recommend your services to any prospective vendor be it a large or small property. Once again, our heart-felt thanks. The excellent and speedy result that you achieved for us has allowed us to continue our new home life and "move" on, no pun intended!

I wanted to express our appreciation of your work. From the outset the interest and attention of your office was outstanding. You kept us fully informed of progress through every stage and your reading of the market through what was never quite a routine process undoubtedly enabled us to obtain the best possible result. With best wishes John.

I am writing to thank you and your staff for the delightful print of our former home. Hazel and I are delighted to have it and it is a fitting remembrance of 37 years of our family life. We would like to take this opportunity of thanking you and all your friendly and helpful staff for their contributions towards the successful sale of our home in the face of what seemed like impossible odds at times. With best wishes from us both, Brian and Hazel.

Gavin, Daniel and the rest of the team our particular thanks for the amount and tenacity of the work you had to put in to get our deals to go through. Gavin warned us at the beginning that us not having our own agent on our sale would cause you trouble, he was entirely right, but you tackled all the work with great forbearance and charm.

John and I are both very grateful to you for your very considerable efforts to get the deal across the line. We know that we would not be enjoying our lovely new home if it had not been for your intervention.

I just wanted to say thank you once again for all you have done (and not just in the last couple of days, I know) to help get us to the point where exchange of contracts was possible. I know estate agents don't always get the best publicity but I think this transaction would have broken down long ago without your efforts. I'm pretty sure I've spoken to you more often than any of the other professionals involved, including those whose fees and/or commission I am paying, and that speaks volumes. A well deserved drink is in order this evening I think.

Thank you for your patience, perseverance and assistance. We really do appreciate it.

I have to say that as a client, I cannot fault your attention to the sale of Mum's house and was very impressed with how you were so pro-active - even to an ad in the Langton News!

Excellent service often going the extra mile to help things along smoothly. Thank you to all the team.