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What the vendors and purchasers say

As I recently moved from 8 Fairlawns, I would like to thank you for all the availability and professionalism that you have always shown. It was a pleasure to work with Jackson-Stops. Thank you very much,
Carlos Oliveira & Leonor Corral (October 2018)
We would like to thank Lottie Hanbury, Ed Russell and all at Jackson-Stops Newmarket for all their assistance with the sale of our property. In terms of communication, professionalism and common sense, Jacksons is by far the best agent we have dealt with over the years.
Mr and Mrs O'Brien (September 2018)
Thank you all at the Newmarket office for looking after us so well during the recent sale of our house. From the marketing of an excellent brochure to the time of completion you kept us up to date at all times with the progress of our sale and what we liked most was how calm you personally managed to keep both parties, not an easy task!!!!!
Christine and John Grainger (August 2018)

Thank you for your good wishes and professional services. It has been a pleasure dealing with you and your team at Jackson Stops, whom we would certainly be happy to recommend.

The speed, efficiency and quality of the marketing of Hill View was commendable, and we hope to use JS again - even if unlikely to be in this area.

From when you first visited on 22 March to completion next week on 15 June has been less than 12 weeks, which in today's market must be something of a record! Special thanks and credit are also due to Tim Fox at Greene and Greene in Bury St Edmunds for pushing the paperwork along and keeping the conveyance on track. It must be all that ultra-marathon running keeping him so fit.

Enjoy the Bolly, ditto your colleagues the Cremant de la Loire (which is made by Bollinger, so should be good)!
Tim and Jackie Simmons (June 2018)

Last November I sold the above property via Jackson-Stops. I was hugely impressed by the efficiency of the Newmarket team who dealt with this sale, in particular a lady with whom I dealt with on a regular basis, namely Lottie Hanbury.

Lottie and her colleagues were on the ball from the off. Communicative, helpful and pro-active, I was kept in the loop from the word go, factors that, for me, were hugely reassuring and important. As a businessman myself, I can't bear the "mushroom treatment". Jackson-Stops made sure thoughts along those lines never surfaced!

Selling property can be a frustrating, sometimes worrying exercise. However, my experience with this team of people at Newmarket was a very positive one and I’d have no hesitation in recommending them to other would-be sellers.
Jim McGrath

I have just sold my house and land through Jackson-Stops, Newmarket office.

As a pricing consultant, regarded as being in the top 4% of experts in the UK, I know that the value of anything is directly influenced by the need to acquire. Any mismatch between these needs simply gives a false assessment.

The other estate agents I interviewed simply gave me a price which they thought I wanted to hear rather than the sound reasoning I received from Jackson-Stops which was based on true market evidence and a number of other completed sales which they had achieved within the vicinity.

It is equally true that with large transactions we buy into the reputation of a particular firm or agency and thus the integrity of the people we deal with. From my first meeting until the sale proceeds were safely in my bank account the difference came from the years of experience provided by the two Newmarket office partners, Jock Lloyd-Jones FNAEA and Edward Russell MRICS.

Their professionalism never allowed me to distance myself from the management of the sale so it became an inclusive responsibility. That removed a great deal of stress because I didn't feel like I was taken over. This is an important and yet often neglected measurement of the quality of the entire experience.

For unique, high value properties buyers tend to be more demanding and discerning. I wanted to achieve a premium price which meant that the hard work was for Jock and Ed to eliminate the time wasters and carefully match the right buyers to my properly. This was done with the utmost skill which ultimately paid a handsome dividend.

The entire process took about six weeks from start to finish, a considerable achievement given my demanding time frame and target price.

I am delighted to recommend Jackson-Stops and in particular Jock and Ed to you, and should you wish to talk to me personally then this will be accommodated with the utmost pleasure.
Miss S Baron
The team at Jackson-Stops, Newmarket has now purchased 3 properties for me and my family and successfully let each out consistently since 2007. Amanda Duffy, head of rentals is most professional and diligent in her client support and I can't say enough on this matter. Lottie Hanbury, associate partner for sales has just completed a complex sale, again with considerable skill and care towards the seller, the new purchaser as well as the existing tenant. I recommend their service and ongoing support to all prospective real estate purchasers, landlords and tenants.
Mr I Pringle
The staff at Newmarket Jackson-Stops have just guided our property sale to completion and I can't praise them highly enough for their handling of the sale. Time and time again the team at Jackson-Stops went above and beyond to keep clear lines of communication open, enabling all issues that arose to be dealt with thoroughly and efficiently - keeping the sale on track. A property sale is rarely straightforward and momentum is everything. Allowing a sale to falter because it is not being handled well is likely to cost you dearly. The professional estate agent service and experienced staff at Jackson-Stops made the difference with our sale and ended up providing the best value. If you are selling a property, speak to the staff at Newmarket Jackson-Stops, not doing so could be an expensive mistake.
Mr Q Drury