Why we need your details:
Jackson-Stops collect and use your personal details, which can include telephone numbers, address and e-mail, so that we can process one of the following:
Reply to any requests for information that you ask us for
Clarify any particular query
Resolve any problems with services that we may supply to you
Supply details of any product or service within the Jackson-Stops group of offices only that we believe may meet your needs
Cross check any information that we receive with that held on our database
How we receive the information: the information that we hold may be supplied by you directly to us by telephone, office visit or e-mail. We may also have information that has been supplied to us by one of our business partners for marketing purposes. We class this as being 'personally identifiable information', which means it can be used to identify you, personally. This includes our collation of IP addresses, which can be defined as being a unique string of numbers separated by full stops that identifies a person's computer. We use IP addresses to gather statistical information and to track visitor behaviour on our website. This allows us to retarget people through other forms of online advertising and to provide our website visitors with the most relevant sources of information that we can. We also collect some 'non-personally identifiable information', which is data that relates to you but which does not identify you personally.
Who has access to this information? Your 'personally identifiable information' details will be kept within the Jackson-Stops organisation until such time as you ask for them to be removed or we decide that, in absence of any response, they should be removed. Your details will not be sold or otherwise disposed of to any third party except where we are legally obliged to do so or where we believe that such action will protect the interests of Jackson-Stops and/or the security of its staff. At times, we pass on 'non-personally identifiable information' to third parties in order to collect statistical data for the purposes of online retargeting.
How we may use this information: We sometimes run marketing campaigns which use the data we collect to target Jackson-Stops banners and adverts to you when you are on certain other websites (this is known as Digital Marketing Re-targetting). We do this by using a range of digital marketing networks and advert exchanges, and advertising technologies such as web beacons, pixels, ad tags, cookies, and mobile identifiers. The banners and adverts you are served will be based on your previous visits to our website and which pages you landed on, or clicked on.
Use of Pixels on our website: A pixel is an analytics tool that allows us to measure the effectiveness of our online advertising by understanding the actions people take on our website. At certain times, we use a pixel to assess visitor journeys, which allows us to run online advertising campaigns that retarget our site visitors, and a wider targeted audience, with relevant marketing information.
What cookies do Jackson-Stops use?
Below is a list of the cookies used by this website and provides a description of how each cookie works.
Google Analytics (utmz, utma, utmb, utmc)
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity of our website.
How do I restrict or delete cookies? The cookies we use are essential for parts of the website to operate, some may have already been set. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer.
Use of Third Party Testimonial Gatherers: at certain times we ask our clients to provide online testimonials or reviews about the service they have received from Jackson-Stops. In the interests of best practice this review is requested by a recognised third party testimonial gatherer; this is done by them contacting our clients by email on the email address we have provided to them. Please see Feefo's terms & conditions relating to personal data www.feefo.com/en-GB/terms. At certain times these testimonials are used for other online or print marketing purposes; we protect our clients' identity by ensuring that actual names are not provided in the reviews.
How Secure are your details? When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.
Removing or changing your information: if you wish to change the information that we hold for you, please contact the relevant office or, if you have registered your profile on our website, please go to www.jackson-stops.co.uk
If you wish to have your information removed from our database either permanently or temporarily, please advise the office with which you originally registered. Your information will be removed as soon as is practically possible.
Making a complaint about the way in which your data is stored or used: In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact firstname.lastname@example.org or write to: The Chairman of Jackson-Stops - Nicholas Leeming at:
17c Curzon Street
If you simply have a query about any aspect of this policy or wish to have any part of it clarified, please contact your local branch office.