Guidance on viewings from Jackson-Stops Alderley Edge and Hale

Following the UK Government’s amendment to the Coronavirus (Covid-19) regulations, we are pleased that viewings on residential properties may now take place for both sales and lettings. Please feel free to call or email the Alderley Edge office or the Hale office and a member of the team will be only too happy help with your search requirements and update you on properties coming to the market. If your search criteria has changed do let us know and we will amend our records accordingly. 

The new Government home moving guidance recommends sensible precautions to protect you, homeowners, and our staff during physical viewings and it is vitally important that we all adhere to these Government guidelines. We have put in place the following protocols for all viewings, which we will discuss with you prior to any appointments:

  • All viewings will be by prior appointment and only involve the maximum of two adults from a single household, accompanied by one agent

  • Prior to any physical viewings taking place we encourage you to fully study the particulars and audio visual tour, check that the property suits your requirements and that you have a strong interest in it

  • Ahead of any viewings we will conduct a health check of all parties, asking for confirmation that no one has presented any symptoms associated with COVID-19 in the last 7 days. The viewing will be postponed if anyone has shown symptoms or is self-isolating. This medical information is required by government guidelines and will be destroyed once the viewing is completed. 

  • Prior to the appointment please wash your hands thoroughly.

  • Please bring with you your own hand sanitiser for use on entry and exit and be wearing a face covering and gloves.  Jackson-Stops staff will follow the same procedure.

  • All parties must follow the 2-metre social distancing rules during the viewing

  • You should avoid touching any surfaces or door handles during the viewing

  • We will limit the time spent viewing the property and hold discussions outside where possible to avoid lingering inside.

  • Once the viewing has taken place, please ensure you dispose of your PPE correctly and wash/sanitise your hands

We are pleased that we all now have the opportunity to re-engage in the house buying and selling process, sensitively and we look forward to introducing you to your next home.

Assuring you that your safety is our priority at all times.